Operational intelligence for commercial buildings

Know what matters.
Know what to do.

Smart Tenants turns the data your building already produces into clear priorities and recommended action for your facility team.

Morning briefing

Example site, 6:00 AM

Example
Building status: not normal. Three conditions need attention this morning.
  1. 1
    AHU-12critical

    No airflow while occupied. High-static safety tripped.

    Do firstInspect the fan, dampers and ductwork before resetting the safety.

    What the data shows

    • Fan commanded on since 05:10; fan proof off.
    • Duct static 0.12 in wc against a 1.5 in wc setpoint.
    • High-static safety tripped at 04:52.

    What is inferred

    A high-static trip followed by a stopped fan points to a blocked path downstream, a closed damper or an obstruction, rather than the fan itself.

    What to check

    Walk the dampers and ductwork before resetting the safety, or it will trip again.

  2. 2
    AHU-38high

    Commanded on. No airflow. Supply-fan alarm latched.

    Do nextInspect the starter or drive and confirm fan proof.

    What the data shows

    • Fan commanded on; fan proof off.
    • Supply-fan alarm latched at 03:40.
    • Discharge temperature drifting toward return temperature.

    What is inferred

    No airflow with a latched alarm points at the starter or drive rather than the controls.

    What to check

    Inspect the starter or drive, reset the alarm, and confirm fan proof returns.

  3. 3
    Chiller roomhigh

    Exhaust fan failed. Room above setpoint.

    Do nextInspect the exhaust fan starter and confirm fan proof.

    What the data shows

    • Exhaust fan commanded on; not proven.
    • Room temperature 78.4 °F, above setpoint and rising since 02:00.

    What is inferred

    The fan is the cause; the room temperature is the consequence.

    What to check

    Inspect the exhaust fan starter, confirm fan proof, then watch the room temperature come down.

41 open conditions · 2 open alarms · 9 of 9 controllers responding

How it works

The problem is not more data. It is knowing what to do with it.

Your building already produces thousands of signals from management systems, controllers, sensors and meters. Smart Tenants reads them continuously and turns them into a short list.

  1. Step 1

    Detect

    Continuous analysis of every connected system finds abnormal operation and developing issues, not just alarms.

  2. Step 2

    Diagnose

    Commands, status, safety states, temperatures and valve positions are compared to find the likely cause.

  3. Step 3

    Prioritize

    Each condition is ranked by severity, duration and recurrence, so your team knows where to start.

  4. Step 4

    Act

    Recommended checks and persistent tracking keep unresolved issues visible until they are closed.

See each step in detail

Products

Detect finds it. Insight explains it.

Insight

Reports your team can act on. A view your owners can trust.

Insight writes reports from the data your building already produces, with AI doing the reading and the reasoning.

  • Ready-made reports: a morning briefing before every shift, and air handler, chiller and energy reports
  • Custom reports: describe what you want in plain language, run it now or on a schedule
  • An executive view for owners: site health, equipment scores and cost in plain language

About Insight

Insight · Site healthExample
9 of 9Devices online
2Open alarms
GoodCommunication quality
41Open conditions

Equipment health scores

  • AHU-1234No air while occupied
  • AHU-3852Fan alarm latched
  • Chiller 171Compressor hunting
  • AHU-0796Operating normally

Detect

Faults found on site, around the clock.

Every unit is checked continuously against what it should be doing, and each fault is named with its likely cause.

  • Equipment such as air handlers, terminal units and chillers, checked the way an engineer walks it
  • Each unit’s status shows up in the building system you already use
  • Alarms reach the right people by email, Slack, Teams or PagerDuty

About Detect

Detect · AHU-38 · Fault Detection & DiagnosticsExample
Hide unavailable (2)
DiagnosticStatusDetails
Discharge airWarning8 °F above setpoint for 1 d 6 h. Cooling valve fully open: out of capacity, not out of control.
Duct staticWarning0.31 in. wc below setpoint. Fan near full speed: no headroom left.
Mixed airUnreliableSensor reads 212 °F, outside its physical range. Named, and left out of every check that uses it.
FilterInfoPressure drop 1.1 in. wc: schedule a change.
EconomizerInfoUnavailable: needs an outside air temperature, which this unit does not have.
Supply fanOKProven, near full speed.

and 3 more checks

Outcomes

Better buildings. Stronger operations.

Fewer surprises

Developing issues surface before they become complaints, failures or emergency calls.

Faster troubleshooting

Your team starts at the likely cause with a recommended check, not at a list of alarms.

Less operational waste

Equipment running when it should not, valves pinned open and overcooling are identified for investigation.

More capable teams

Experienced judgment, applied to every building and every shift, whether or not a senior engineer is on site.

Works with what you have

No rip and replace.

Smart Tenants reads from the building management systems, controllers and meters already in place. It runs on a small server in your building and connects to the systems you already own.

  • BACnet/IP
  • BACnet MS/TP
  • Niagara
  • Distech
  • MQTT
  • Utility meters

Trust

Facility expertise stays in control.

The data shows conditions.

The analysis suggests causes.

Your team confirms and acts.

Every report separates what the data shows, what is inferred and what needs a field check. When the evidence cannot support a conclusion, the report says so instead of guessing.

What would Smart Tenants find in your building?

Tell us about your building systems and we will show you what a morning briefing would say.